Global Inquiry AI
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INBOUND INQUIRY OPERATING SYSTEM · INQUIRY AGENT

AI captures overseas inquiries and surfaces the leads worth following up

Handle inbound inquiries from websites, WhatsApp, Instagram and Facebook, identify country, language, needs and intent automatically, and move the conversation toward real contact capture.

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Live lead handling
Ahmed Mansour
Saudi Arabia · just now
High intent
Looking for high-quality automotive filter OEM parts. MOQ 5000 units.
High intent：OEM / filtersCaptured (Email / WA)：active

The buyer has confirmed supplier intent for automotive filters. The system has already identified region, demand type and contact path.

From first overseas inquiry to human handoff, AI completes the entire front stage

24/7 response coverage so no inquiry window is wasted, and repetitive first-touch work stays with AI.

1

Unified intake

Handle website forms, chat, WhatsApp and social DMs in one entry path.

2

Intent recognition

Identify country, language, request type and buying signals automatically.

3

High-intent scoring

Evaluate MOQ, timeline, scenario and buying stage from the conversation.

4

Contact capture

Move the dialogue toward email, WhatsApp and other real contact points.

5

Asset delivery

Push brochures, case studies and capability material at the right moment.

6

Human handoff

Keep your sales team focused on conversations actually worth closing.

Why Inquiry Agent is not a basic support chatbot

Conventional support tools

×Mostly replies to messages without a lead operating logic.
×Poor at surfacing key buying intent or large-account signals early.
×Still depends on manual staffing across countries and languages.
×Human switching is hard to track and repetitive communication burns time.

Inquiry Agent

✓Always-on intake across regions and time zones.
✓Recognizes real procurement signals and tags high-value leads early.
✓Guides conversations structurally to lift contact capture rates.
✓Reduces low-quality business chatter and prioritizes real orders.

Built for two core cross-border growth scenarios

Powered by industry know-how, while still remaining controllable for the business team.

Chinese brands going global

  • Capture all website and social inbound traffic and classify it early.
  • Feed qualified leads into the operating backend for the sales team.
  • Reduce repetitive first-round labor and protect team focus for higher-value buyers.

Factories / OEM / ODM

  • Identify samples, MOQ, tooling, lead time and other purchase signals.
  • Detect buyer stage before quoting too early or wasting sales effort.
  • Move target buyers toward email and WhatsApp based on actual factory capability.

Professional onboarding and launch delivery

1

Deep scenario discovery

We first map your current stack, team split, flow and overseas intake path.

2

Internal configuration

This is not a generic prompt drop-in. We configure your business logic into the system.

3

See results after login

Once live, the customer logs into the portal and sees intake, progression and lead status.

Start your 24/7 AI inquiry operating era

Even during the quietest hours, your team keeps capturing valuable overseas buyers instead of missing them.